Dream, little darling, dream;

last night I had this tall, blonde, impossibly snooty girl come into my line and she tried to get me to let her use a coupon that didn’t start until next week because her “birthday was coming up”

um

and then when she was leaving she said “maybe if I come back they’ll adjust the price because it’s my birthday”

posted 1 day ago with 14 notes

fuckyeahretailrobin: I work at a hardware store which tends to be incredibly stressful this time of year due to there being a sale pretty much every goddamn weekend, but what happened today is just a taste of what I think pretty much every cashier feels when something like this happens. Customer brings up a few items, and one of them is a paint sample that costs about $3. She has the coupon that’s been given out recently that lets someone get a free paint sample, so I scan it and the discount was added to her order. Cool. I give her the price, she pays, give her the receipt, say goodbye, you know the drill. Next in line is a confused foreign customer who I begin helping the best I can. Suddenly, a couple minutes later, the lady who got the free paint returned, clutching her receipt and with a look on her face as if she stepped in a pile of dog shit. All you can really do is prepare yourself as “fuck no” goes through your head over and over. Obviously aggravated at having to wait, she blurts, “EXCUSE ME!!” and shoves her veiny paw at my face with the receipt in it. “You took the discount off of EVERY ITEM! THAT’S NOT HOW IT FUCKING WORKS! WHAT IF I HAVE TO RETURN SOMETHING?!” I calmly state that she should have no problem returning any items if she needs to, and the way the discount was shown on the receipt is what automatically occurred when I scanned the coupon, but she instead grunts “THAT’S NOT HOW IT WORKS, I’M GOING TO CUSTOMER SERVICE!” and storms off while the shocked customer I’m trying to help looks at me like a sad puppy. I take pride in knowing how customer service told her the exact same thing, however.

fuckyeahretailrobin:

I work at a hardware store which tends to be incredibly stressful this time of year due to there being a sale pretty much every goddamn weekend, but what happened today is just a taste of what I think pretty much every cashier feels when something like this happens.

Customer brings up a few items, and one of them is a paint sample that costs about $3. She has the coupon that’s been given out recently that lets someone get a free paint sample, so I scan it and the discount was added to her order. Cool. I give her the price, she pays, give her the receipt, say goodbye, you know the drill. Next in line is a confused foreign customer who I begin helping the best I can. Suddenly, a couple minutes later, the lady who got the free paint returned, clutching her receipt and with a look on her face as if she stepped in a pile of dog shit.

All you can really do is prepare yourself as “fuck no” goes through your head over and over.

Obviously aggravated at having to wait, she blurts, “EXCUSE ME!!” and shoves her veiny paw at my face with the receipt in it. “You took the discount off of EVERY ITEM! THAT’S NOT HOW IT FUCKING WORKS! WHAT IF I HAVE TO RETURN SOMETHING?!” I calmly state that she should have no problem returning any items if she needs to, and the way the discount was shown on the receipt is what automatically occurred when I scanned the coupon, but she instead grunts “THAT’S NOT HOW IT WORKS, I’M GOING TO CUSTOMER SERVICE!” and storms off while the shocked customer I’m trying to help looks at me like a sad puppy.

I take pride in knowing how customer service told her the exact same thing, however.


fuckyeahretailrobin: [Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “”CAN I SLIDE MY CARD YET??””Bottom Text: “HAVEN’T EVEN STARTED SCANNING.”]   I seem to get this a lot lately. I understand everyone’s in a hurry to get somewhere else. Believe me, I’d rather not have you stand at my register for half an hour. But jeez, give me a second to scan the items, and stop sliding your card over and over again! Today I had someone ask if their coupon worked before I even scanned any of their items.

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “”CAN I SLIDE MY CARD YET??””

Bottom Text: “HAVEN’T EVEN STARTED SCANNING.”]

 

I seem to get this a lot lately. I understand everyone’s in a hurry to get somewhere else. Believe me, I’d rather not have you stand at my register for half an hour. But jeez, give me a second to scan the items, and stop sliding your card over and over again!

Today I had someone ask if their coupon worked before I even scanned any of their items.


fuckyeahretailrobin: [Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “THE RETURN POLICY IS ON THE RECEIPT.”Bottom Text: “WHO READS THAT?”] I work at a craft store where 99% of the customers are apparently incapable of reading/understanding any and all policies (coupons, returns, you name it). This customer wanted to return something way past the 60 day return limit. We explained the return policy to her, which she deemed unacceptable, and how would she know that anyway? So we directed her to the last like, 5 inches of receipt paper, dedicated solely to explaining the return policy. “Who reads that?!” Um, maybe people who want to know the return policy??

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “THE RETURN POLICY IS ON THE RECEIPT.”

Bottom Text: “WHO READS THAT?”]

I work at a craft store where 99% of the customers are apparently incapable of reading/understanding any and all policies (coupons, returns, you name it). This customer wanted to return something way past the 60 day return limit. We explained the return policy to her, which she deemed unacceptable, and how would she know that anyway? So we directed her to the last like, 5 inches of receipt paper, dedicated solely to explaining the return policy. “Who reads that?!” Um, maybe people who want to know the return policy??


fuckyeahretailrobin: [Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.Top Text: “I KNOW ITS NOT YOUR FAULT.”Bottom Text: “BUT YOU’RE GOING TO YELL AT ME ANYWAY.”]   When working on customer services, I get this a lot. They’ll say “the system is stupid, I know you don’t have anything to do with it, but still” If you know I have nothing to do with your issue, please stop shouting at me and let me try to help you! 

fuckyeahretailrobin:

[Image Description: Background is several triangles in a circle like a pie alternating from true red, scarlet and black. A robin is sitting on his perch looking to the right.

Top Text: “I KNOW ITS NOT YOUR FAULT.”

Bottom Text: “BUT YOU’RE GOING TO YELL AT ME ANYWAY.”]

 

When working on customer services, I get this a lot. They’ll say “the system is stupid, I know you don’t have anything to do with it, but still”

If you know I have nothing to do with your issue, please stop shouting at me and let me try to help you! 


so I woke up with a bad migraine this morning and it’s feeling a bit better but it feels like it could come back at any moment so I didn’t want to risk going to work this afternoon

so I called out (after staring at my phone for literally ten minutes)

and the manager who answered is the one who told me I’m her favourite and when I apologized she said it was okay

and this is the first time I’ve called out of work without breaking out in a weird rash-type thing wow

posted 1 month ago with 3 notes

blueisforscarvesandboxes:

david-bui:

do you ever just feel so awkward when you buy something and pay in cash and the cashier gives you the change back but you take a few seconds to put the money in your wallet and you can feel the world judging you from afar 

I’m glad it isn’t just me

#it is equally awkward for the cashier #i assure you


today at work something was wrong with my register and when I called a manager over I didn’t know how to word what was wrong and all I could say was “it didn’t do the thing”

goddammit tumblr

posted 1 month ago with 6 notes

omg I was so mad that I had to close at work tomorrow and wouldn’t be able to watch the season premiere of Deadliest Catch live

but

my manager just called and for some reason wanted to know if I could switch my shift to an opening one that day??

bless u

posted 1 month ago with 2 notes